Refund & Cancellation Policy

Refund & Cancellation Policy

At PATIL SOFTTECH SOLUTION (“Patil Pe”, “we”, “our”, “us”), our focus is complete customer satisfaction. If you are displeased with the services provided, we will refund the money, provided the reasons are genuine and verified after investigation. We encourage you to carefully review the service details and terms before making a purchase, as they contain all relevant information about the product or service.

In case of dissatisfaction with our services, customers have the right to cancel their service request and apply for a refund in accordance with the following policy:

Cancellation Policy

For cancellations, please contact us at 📧 patilrecharge@gmail.com.

Requests received later than 7 business days before the end of the current billing/service period will be treated as cancellations for the next service period. No cancellation requests will be accepted for the ongoing service period once it has started.

Refund Policy

  • We always strive to provide the best possible service and user experience.
  • If you are not satisfied with the quality of service, you may request a refund, subject to review and approval.
  • Refunds are applicable only in cases where services have failed or not been delivered due to a verified technical or operational issue.
  • Transaction charges, processing fees, or service usage already availed may be deducted from the refund amount.
  • If payment was made by credit card, refunds will be issued to the original credit card used at the time of purchase.
  • If payment was made through UPI, debit card, net banking, wallet, or any other payment gateway, the refund will be processed to the same account or instrument.

Important Notes

  • Refunds, if approved, will be processed within 7–10 business days from the date of approval.
  • No refund will be issued for transactions that were successful but later deemed unnecessary by the customer.
  • Services that are already utilized (such as completed recharge, bill payment, or fund transfer) are non-refundable.

Contact Us

If you have any questions or concerns about our Refund & Cancellation Policy, please contact:

PATIL SOFTTECH SOLUTION
📧 Email: patilrecharge@gmail.com
🌐 Website: https://update.patilrecharge.com